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Purchase Protection

Four layers of protection on every order - so the machine you paid for is the machine that arrives working.

The Layers

How Every Order Is Protected

01

Verified Exporter

Registered company - CIN, GSTIN and IEC verifiable on official portals, printed on every page.

02

Structured Payments

30 percent advance, 70 percent only after you approve the test video. Never 100 percent upfront.

03

72-Hour Testing

Your exact machine runs at full load with video proof before the balance is due.

04

Insured Transit

Marine insurance on CIF terms; complete documents for customs and claims.

Your Recourse

If Anything Goes Wrong

Documented processes, not promises: free remote diagnosis within 24 hours, genuine parts dispatched within 7 days, warranty honoured from commissioning - all per our warranty commitments.

DI

Diagnose First

Most issues are settings, not defects - diagnosis is free, forever.

PA

Parts Fast

Confirmed parts ship worldwide within 7 days.

DO

Everything Documented

Serial numbers, test videos, batch records - the paper trail protects you.