How Goluwa India Private Limited handles your information - plainly stated.
Last Updated: October 10, 2026
This policy explains what data we collect when you contact us or order machinery, why we collect it, and the rights you have over it. The short version: we collect only what an export business needs, we never sell it, and you can ask us to delete it at any time.
What We CollectName, email, phone/WhatsApp and company details - provided by you when you inquire or request a quote.
Machinery specifications, invoices, shipping documents and correspondence for orders you place.
Standard web server information (IP address, browser type) processed for site security and statistics.
We use Google Analytics 4 to understand how visitors use our site (pages viewed, approximate location, device type). Google sets cookies on your device for this purpose. You can opt out with Google's official opt-out or via your browser settings. We use analytics solely to improve this website - never to sell data or profile individuals.
Our CommitmentWe use your data to answer inquiries, prepare quotes, execute orders, provide support and meet legal record-keeping obligations. We never sell your data, never share it with unrelated third parties, and never use it for unrelated marketing. Service providers we use (hosting, email) process data only on our instructions.
Your RightsYou may request access to your data, correction of inaccuracies, or complete deletion at any time - by emailing sales@goluwa.com. We respond within 30 days. Where regulations apply (GDPR-style rights), we honour access, rectification, erasure, restriction and objection requests.
RetentionWhere GDPR (EU/UK) or similar laws apply, you have the right to access, correct, delete, or object to the processing of your personal data, and to receive a copy of it. California residents may request disclosure of collected categories and deletion under CCPA. To exercise any right, email us - we respond within 30 days, always free of charge.
Global ProcessingOur operations are based in India, so inquiries and orders are processed there. When we handle data of EU or UK residents, we apply equivalent safeguards regardless of location - this policy is that commitment.
Reach UsPrivacy questions or requests: sales@goluwa.com · WhatsApp/call +91 95585 33566 · Goluwa India Private Limited, No. 296 Gujarat Housing Board, Near Hasti Talav, Ankleshwar, Gujarat 393001, India.
RetentionBusiness records are kept as long as trade law requires (typically 7-10 years for export documentation). Inquiry data that does not become an order is deleted after 24 months. You can request earlier deletion at any time.