Report Suspicious Activity
Help us protect our customers and brand by reporting suspicious activities related to our products or services.
Contact Security TeamWhy Report Suspicious Activity?
Your vigilance helps us combat fraud, counterfeit products, and unauthorized use of our intellectual property. Reporting suspicious activities protects not only our business but also our customers and partners worldwide.
Types of Suspicious Activities
Please report any of the following activities:
Counterfeit Products
Unauthorized replicas of our machinery or spare parts using our branding.
Phishing Attempts
Suspicious emails requesting personal or financial information claiming to be from Goluwa India.
Fake Websites
Websites impersonating Goluwa India to collect information or payments.
Fraudulent Sales
Unauthorized individuals or companies selling our products or claiming to represent us.
Intellectual Property Violations
Unauthorized use of our trademarks, patents, or copyrighted materials.
Scam Calls
Calls pretending to be from Goluwa India asking for sensitive information.
How to Report
We provide multiple channels for reporting suspicious activities:
Gather Information
Collect all relevant details including dates, times, websites, email addresses, and any evidence.
Submit Report
Use our online form, email, or direct contact method to submit your report.
Verification
Our security team will review your report and verify the information.
Action
Appropriate action will be taken based on the nature of the reported activity.
Report Online
Use the form below to report suspicious activities directly to our security team:
Alternative Reporting Methods
If you prefer not to use the online form, you can report suspicious activities through these methods:
Email Report
Send detailed information to:
security@goluwa.com
Phone Report
Call our security hotline:
+91 95585 33566
What Happens After Reporting
Once you submit a report, our security team will:
- Acknowledge receipt of your report within 24 hours
- Evaluate the information provided
- Conduct an investigation if necessary
- Take appropriate action based on findings
- Notify you of the outcome (when possible)
Confidentiality & Anonymity
We respect your privacy and confidentiality. You may submit anonymous reports if you prefer. However, providing contact information helps us follow up if we need additional details.
Legal Protections
Goluwa India prohibits retaliation against anyone who reports suspected violations in good faith. We support whistleblowers and provide protections for those who come forward with legitimate concerns.